Recently, hubby applied for a new phone line under one of TM Net's numerous packages and also decided to apply for TM Net Streamyx because the package was on offer too. Imagine our disgust when we were told that our application for Streamyx was approved but we were not going to get the service as 'there was no port available'. To top it all, when I called TM Point today to enquire and report that the CLIP function was not functioning, I was told that any numbers coming out from Sungei Buloh exchange does not carry the CLIP or any other services.
What then is the point of offering the services and getting end users to sign up and then tell them that it is not available in their area? Ridiculous and very irritating. What progress has Telecoms Malaysia come to? None whatsoever!
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